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Frequently Asked Questions
General
- How do courses work?
- Where can I find a complete listing of the available courses?
- Where do the courses take place?
- What is the advantage of taking an online course instead of a regular course or even buying a book to learn more?
Enrollment
- How do I enroll in a course?
- What if the course I want to take has already started? Can I still enroll?
- What if a course I want to take is full?
- How much time do I get to complete a course?
Course Information
- Who are the instructors?
- How do I ask the instructor a question?
- What are the different parts of a course?
- How do I learn more about a specific course?
- What is in the lessons?
- How do I access my lessons?
- I can't seem to access my lessons. What's wrong?
Message Board
- How do I find the Message Board?
- How do I read my messages? How do I reply?
- How do I post a new question to the Message Board?
- How was I assigned the name that appears in the Author column when I post a message?
- How long will it take for the instructor to answer my question?
- How will I know when someone has responded to my question?
Edit profile
- What is my student profile?
- My student profile information is incorrect. How do I change it?
- What are e-mail settings?
- How do I change my password?
- How do I keep track of all my courses? How do I see my completed courses?
- What if I've forgotten my password?
Technical Difficulties
- What do I do if I am having trouble accessing my Amerisave Learning Center online courses?
- Does it matter which browser I use? Does it have to be a certain version?
- Do I need to download any programs or obtain any plug-ins?
Can't find an answer to your question in the FAQ? Contact Us for e-mail support.
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