Course Information

Who are the instructors?

Amerisave Learning Center online courses instructors are subject-matter experts who really enjoy teaching and interacting with students. Among them are award-winning authors, technology leaders, and professionals.

How do I ask the instructor a question?

Your instructor will be happy to answer your questions regarding topics covered in your lessons. Please post your question to your course Message Board so that your instructor can respond. You must be enrolled in course in order to use the course Message Board.

To access the Message Board:

Click Your Courses in the left-hand navigation.
If you are not logged in, you will be prompted to provide your e-mail address and password to log into the site.
Click on the title of the course for the Message Board you want to access.
On the course overview page, click Visit the Message Board (text link in the middle of the page, toward the right).
To post your question to the board, click Post New Topic and fill out the form.
Once you have completed your message, click Preview to review your message before posting.
If your message looks correct, click Post. To cancel your message, click Cancel.

Your message will post to the course Message Board for your instructor and fellow students to review.

Instructors and other students review the Message Board often, so you should receive a response shortly after posting your question.

What are the different parts of a course?

Each Amerisave Learning Center online course uses a combination of the following components to help you learn about a topic:

Lessons: a collection of pages that discuss the course topic. Each course is 2 to 6 lessons long, depending on the topic.
Assignments: optional exercises that help you apply the concepts discussed in the lessons.
Quizzes: optional short test to help you check your understanding of the material that you just covered in the lesson.
Message Board: the course discussion forum where you interact with fellow students and your instructor.

You will be able to access all of these components of a course once you enroll in it.

How do I learn more about a specific course?

The course overview page includes the key information about a specific course, including the course description, the instructor's objectives for the course, and the start and end dates for all available course sessions. Once you enroll in a course, the overview page lists next steps and highlights Message Board activity to help guide you through the course.

What is in the lessons?

All course lessons consist of multiple pages that cover different aspects of the course topic. Click Next and Previous at the bottom of each lesson page to navigate through the lesson. Text on the right side of the page includes notes, tips, or merchandise related to the course that your instructor finds useful or interesting.

Some lessons include assignments and quizzes, which are designed to enhance your learning experience. Use the assignments to apply what you've learned and as a springboard for thoughts and questions you can post to the course Message Board. Quizzes help you check your understanding of the material that you just covered in the lesson. We interactively score your quiz so you can discover in real time which concepts you understood and which concepts you might want to review or ask questions about on the Message Board.

How do I access my lessons?

You may only access lessons for courses in which you are enrolled. To access lessons:

Click Your Courses in the left-hand navigation.
Click on the title of the course for the lessons you want to access.
On the course overview page, click Lessons to review a complete list of the course lessons, assignments, and quizzes.

I can't seem to access my lessons. What's wrong?

First, check to make sure the course you wish to access has actually started. All the lessons for each course are available on the course start date. If a course has not yet started, then the link to that lesson will not be active and you will not be able to review the lesson.

You can print out your lessons and assignments at any time during the active session, but once the session ends, you will no longer have access to review or print the course information. The course overview page for all courses lists a start and end date for the session in which you are enrolled. We are unable to release lesson materials once a course session has ended, so please be sure to complete your lessons before the course end date. If you are unable to complete the course before its end date, be sure to return regularly to the Amerisave Learning Center online courses website to look for new sessions of the course.

Can't find an answer to your question in the FAQ? Contact Us for e-mail support.